Contact Us

Our support team is here to help with questions, account-related issues, technical concerns or general feedback. We can assist with deposits, withdrawals, verification, payment queries and device problems, and are authorised to process account changes and liaise with external organisations where necessary. Contact us for speedy help or guidance, we’ll act in your favour and point you to responsible gambling resources at our support centre if needed.

Department	Contact
Customer support	Live chat & email: [email protected] responses usually within a few minutes, available for account help, payments and technical issues.
General enquiries	[email protected], corporate, KYC and verification queries
Affiliate enquiries	[email protected], partnership and marketing enquiries
Phone	+44 20 7946 0831
Working hours	Live chat 24/7, Email Mon-Fri 09:00-18:00 (UK time)

Email Assistance

Email is the preferred contact method for detailed requests, account issues or where documents are required. Please send enquiries to [email protected] and include a clear subject line plus up‑to‑date contact details to avoid delays. Adding your account email, any relevant screenshots and reference numbers helps our team handle and resolve your request more quickly.

Submit Your Inquiry

Name

<div style="display:flex;flex-direction:column;">  <label for="contact-email" style="font-size:14px;color:#222;margin-bottom:6px;">Email</label>  <input id="contact-email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;"/></div><div style="display:flex;flex-direction:column;">  <label for="contact-message" style="font-size:14px;color:#222;margin-bottom:6px;">Message</label>  <textarea id="contact-message" name="message" rows="6" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;resize:vertical;"></textarea></div><div style="display:flex;justify-content:flex-end;">  <button type="submit" style="background:#0b62d6;color:#fff;border:none;padding:10px 16px;border-radius:6px;font-size:14px;cursor:pointer;">Send message</button></div>

Response Time

Our support team aims to respond quickly. Most enquiries are answered within one business day, while more complex cases such as verification checks or payment investigations can take longer depending on their nature and the documentation required. For urgent help use live chat for the fastest response, or email [email protected] for full case handling; we’ll keep you updated throughout.

Feedback

We'd love to hear your feedback, suggestions or ideas for improving the site. Your comments help us spot issues, shape new features and improve the overall user experience. All submissions are reviewed carefully by our team and feed directly into product and support updates. Please get in touch via live chat or email so we can act on your suggestions quickly.